In light of the recent January 2021 government updates on the COVID-19 outbreak, we would like to reassure you that business operations at Rombouts Coffee remain unchanged as much as possible.
We follow the situation closely on a daily basis and will notify you of any changes or disruptions to our business operations as a result of the ongoing pandemic. We are glad to report that recent events have had no impact on our capacity to fulfil customer orders. There may be occasions where we need to revise service & breakdown timings, however, these will be kept to a minimum and we will inform customers of any potential delays.
Firstly, let us reassure you that the Rombouts Coffee team is robust and agile and has weathered many different market conditions over our 50+ years in business. Our office & warehouse infrastructure is strong, and our team have a ‘can-do’ attitude with systems in place to ensure you receive the same service and support as always.
As a company, we are exercising the necessary precautions as outlined by the major health authorities, including the NHS, and other HM Government bodies such as the FCO. This applies to all areas of our operation, including our office, sales & marketing and warehousing & distribution teams. This means that you can still expect our phone lines to be open, our emails to be responsive, and our order facilities to continue to deliver.
We wish you all the best in these times of difficulty and that your colleagues and loved ones remain in good health.
If you have any questions or concerns we may be able to help with, please contact us.
The Rombouts Coffee UK Team.
Rombouts Coffee UK Contact Details
Office Hours: 08:30 - 16:30 Monday to Friday.
T: 0845 604 0188 - Email: firstname.lastname@example.org
Trade Online Ordering & Website: https://www.rombouts.com/enterprise/
Equipment Fault Reporting & Service
For any equipment fault reporting, please email: Service.UK@rombouts.com to be assured the fastest response. Our engineers and service providers are currently still offering full support with additional processes implemented to help ensure all health and safety requirements are met.