Delivery Information

Delivery within the United Kingdom (UK Only)

We aim to dispatch all orders as soon as possible after receipt; this will normally be within 24 hours. We have a cut off time of 12 noon for next working day deliveries. When an order is placed online it is processed automatically. Live stock levels are shown on our website when logged into your account. If there are any queries with the order we will contact you on the telephone number or email address you have provided. If you have a credit account set up with us, your order will be processed automatically. If you do not have a credit account set up you will be required to make payment via our secure online system during the ordering process.

 

Free Next Day Delivery*

We offer Free Working Next Day Delivery on all standard parcel orders over £50 placed before 12 noon. All orders under £50 will automatically incur a £6.99 + VAT postage & packaging charge. This will be applied as a separate charge on invoice. Parcel deliveries are currently made by FedEx, although this may change at any time. Standard delivery times are Monday to Friday between 8.30am & 5pm.

 * Excluding weekends & Bank holidays. Excluding pallet deliveries. Delivery to some Northern Scotland and UK offshore locations may take longer and may incur additional charges. For Northern Ireland customers, we have distributors we will pass all orders/enquiries to. Your first online order may take slightly longer than usual in order for us to set up your account (Allow one to two extra working days).

 

Pallet Deliveries

Large orders are sent via pallet delivery. We aim to deliver all pallet orders within 3 to 4 working days.